Value proposition

AI-fueled customer intelligence that revolutionizes the way companies engage and connect with their customers online

Glassbox is the premier AI-powered customer intelligence solution for the world's smartest digital brands. Our platform captures infinite interactions across your digital channels and surfaces the insights you need to convert your customers into superfans.

Ready to get serious about customer insights? Teams use Glassbox to:
☑ Design digital experiences that consistently translate into actual revenue
☑ Dive past surface-level satisfaction scores to learn how customers are really feeling
☑ Find and fix technical issues in half the time
☑ Put customer-centricity into practice

Top companies across industries trust Glassbox, including Marriott, L'Oreal, major banks and more. Recognized by G2 as a leader in customer experience, we empower businesses to optimize customer journeys through deep intelligence.

Work smarter, not harder to delight your customers.
Learn more at glassbox.com.

Big Data Analytics, Risk Management & Compliance, Omni-Browsing, Mobile App Analytics, Session Replay, Digital Transformation, Automatic Insights, Automatic Recording, Performance analytics, Mobile analytics, Digital experience, Digital journey optimization, Data-driven analytics, Session Replay, Customer Experience, Digital Experience Analytics, Digital Experience Intelligence, Voice-of-Customer, and User Experience