Value proposition

Service design and social innovation company based in India

Xeno is an Indian service-innovation company focused on creating meaningful, sustainable impact for people and businesses through collaboration to design unique products, services & experiences with keen interest in emerging markets. Xeno is a service design & social innovation company aimed at connecting the seemingly disconnected behaviours, trends and realities through deep insights and collaboration with diverse stakeholders. By merging empathic thinking, analytical thinking and business thinking, we design solutions that create lasting social and business impact. We believe in creating a better future through a holistic end-to end approach and compelling human-centric experiences. Our aim is to create value and discover insights for organisations to know their users intimately, become an innovation leader and become future-ready.

We like to identify possibilities of collaboration for user insights and future opportunity mapping across industries such as - automobile, financial services, social sector, consumer durables, digital services, FMCG, healthcare, education and love to explore new domains. We are specialised in contextual research & insights, future opportunity mapping, re-imagining your business offerings, service design & implementation and business transformation. We not only focus on designing new experiences but also emphasise on implementing and scaling it for better impact for both, the user and the organisation.

user research, service design, design thinking, innovation, social innovation, HCD, and social innovation