Value proposition

We generate value for businesses by creating transformative customer experiences.

Zone is an experience consultancy - part of the Cognizant family – made up of strategists, designers, engineers and delivery experts. We transform the businesses the world relies on by creating and orchestrating exceptional experiences for their customers, employees and partners.

Zone does this for some of the world’s biggest brands at every stage of their transformation journey – whether that’s by deeply understanding customers to reimagine the journey, rapidly creating new products and services that deliver value, or by scaling innovation across large-scale enterprises.

Zone’s belief is that it’s not innovation until it’s in the hands of customers. And the agency’s team of 300 practitioners work in multi-disciplinary pods to create award-winning customer experiences for brands such as adidas, Aviva, BMW, Centrica, Electrolux, the FA and the John Lewis Partnership.

Zone is number 5 in eConsultancy’s Top 100 UK Digital Agencies Report.

Marketing, Digital, Content, Editorial, Web design, Web development, Social media, Online strategy, UX, Experience Design, Experience Strategy, Digital Products, Digital Services, and Service Design