Value proposition

We are an insight partner for financial services, inspiring confident decisions that build consumer trust.

We are an insight partner for financial services, inspiring confident decisions that build consumer trust.

No one understands the market like we do. For over 18 years we have been developing powerful insights, helping companies create products and services that build trust, differentiate their offer and challenge the inertia that exists. We offer concrete and compelling consumer understanding that our clients can build their business on.

Our unique data offering provides timely, accurate and actionable insight into businesses and customers across the insurance market, and enables our clients to respond to fast moving changes in the competitive landscape.

Our clients include most of the UK’s biggest insurers as well as brokers, aggregators, data agencies and financial institutions. Governments and regulators, including the FCA, publish and rely upon our data to help manage the market and the economy.

At Consumer Intelligence, we have a dynamic and ambitious team full of fun, friendly and talented individuals. Together we are working to build confidence in the financial world, providing some of the biggest brands in the insurance industry with unique, exciting and timely insight.

People are the key to our success, each bringing a diverse set of skills and experience to the table – everything from data analysis to project management, sales to marketing.

We want all of our people to have the opportunity to stretch themselves, learn new skills and build invaluable knowledge and experience during their journey with us.

Competitor benchmarking, Pricing research, Customer behaviour & attitudes, Mystery shopping, Market research, General insurance, Fair value, Consumer research, and Performance tracking