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Location
1200 Lawrence Ave E, North York, ON M3A 1E1, Canada
Toronto
Canada
Employees
Scale: 2-10
Estimated: 1
Engaged corporates
1Added in Motherbase
2 years, 5 months agoSmart Response built for the contact center.
DeepPiXEL Inc. delivers solutions to corporations looking to improve and increase customer engagement for their products, services or engagement channels. We take questions that come into any given channel and provide answers to them with high accuracy. We focus on answering the repetitive questions, which constitute up to 80% of all customer inquiries. The most complicated questions are left to live agents to answer, with CARAtm assisting them by providing suggestions. This allows us to increase the number of simultaneous chats handled by support agents while reducing the time it takes for customers to get answers.
By utilizing CARAtm to serve their clients, our customers are able to improve their customers’ brand experience. Benefits include improvements in response times, average handling time, customer satisfaction, first call resolution, quality scores, agent satisfaction and adherence, conformance and agent productivity.
Conversational commerce, Artificial Interligence, Deep Learning, and Personal Assistant
DeePiXEL develops software to help automate contact centers to improve agent productivity, delight customers and improve costs.
Corporate | Type | Tweets | Articles | |
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Techstars Los Angeles Accelerator Startup accelerator & VC, Venture Capital & Private Equity | Techstars Los Angeles Accelerator Startup accelerator & VC, Venture Capital & Private Equity | Other 4 Feb 2019 | |