We work hard, but we celebrate our wins even harder! 🙌

Check out the video to see how Agodans in Thailand wrapped up 2024 in style. From an exciting quiz with big prizes and mouthwatering food to live music and the ever-popular karaoke stage, our traditional year-end celebration was truly unforgettable!

Learn more: ago-da.co/dec24-li
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In recent years, we’ve witnessed a wide range of shifts in work arrangements—from companies adopting fully remote policies to returning to full-time office setups.

As we continue to navigate evolving work environments, organizations are striving to find the right balance between productivity, employee satisfaction and business goals. Which direction do you see companies going this new year?

At Agoda, we process over 450 million property images to enhance travelers' booking experience. Managing this massive library comes with challenges like duplicate images, low-quality uploads, and fragmented metadata, all of which can impact the user experience.

In this article, Neeraj Barthwal, Staff Software Engineer at Agoda, shares how we use Big Data and AI to address these challenges. You’ll learn about the intricate processes of handling millions of images from procurement to enrichment and how we overcame these obstacles to deliver a seamless visual experience for our users.

Read here: https://ago-da.co/4jhv9vH
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“As an only child with aging parents, I never take family time for granted, and it’s become even more important over the years. I’m from Canada, and with the trip home taking at least 24 hours, it’s ideal to stay for a while and make the most of each visit. Thanks to Agoda’s Remote Work Program, I could stay in Canada longer, working from my parents’ home while sharing meals and enjoying their company.

I also took the opportunity to visit my house in Kimberley, a small mountain town I’d only ever seen covered in snow. Working with such scenic views as my backdrop was a great change of pace. I spent ten days there, embracing the early mornings on mountain paths, hiking, biking, paddling, and a bit of holiday time. I reconnected with old friends who came to visit—some of whom I hadn’t seen since moving to Thailand 25 years ago.

The 14-hour time difference with Bangkok required thoughtful planning and communication. I set expectations with my teams well in advance and shared my availability. By thinking ahead and maintaining open communication, it was entirely possible to maintain a smooth workflow, even with such a significant time gap.

This trip allowed me to stay dedicated to my work while maintaining my connection to family, friends, Canada, and the outdoors. Thank you, Agoda, for this wonderful program and your trusted flexibility.”

- Scott Coates, ACC, PHRi, Talent Business Partners Principal Consultant at Agoda

Agoda's Remote Work Program enables our employees to work from anywhere in the world for up to 30 days each year. Where would you choose to go?

Read more stories: ago-da.co/rw24i
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"I joined Agoda Korea as a Customer Experience Specialist in September 2022 and transitioned into my current role in May 2023. My role as Team Captain is all about enhancing the customer experience and supporting the growth of our Customer Experience Specialists, not just in Korea but across Agoda’s global offices.

My day-to-day responsibilities include guiding agents on procedural matters, helping them tailor solutions to customers’ needs, and offering feedback to help them grow professionally. I also ensure they stay updated on company changes and initiatives, which strengthens their understanding of Agoda and their role. Collaboration plays a significant part in my work—whether it’s providing operational updates, addressing escalations, or contributing to cross-team projects that drive efficiency.

I once heard the saying, “You can tell how you’ll be treated at a company based on the interview.” My experience interviewing at Agoda proved this to be true. The respect and care I felt during the interview process carried through to my day-to-day experience after joining the company.

Agoda’s commitment to creating a flexible, growth-oriented workplace truly sets it apart. In the Customer Experience Group, we follow a remote work policy that requires us to be in the office for just one week every two months, saving valuable commuting time and energy. Another standout benefit is Agoda’s Remote Work Program, which allows employees to work from any country for a month."

Yujin Kwon is a Customer Services Team Captain at Agoda.

Discover more stories from Agoda Korea: ago-da.co/seoull2
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