Value proposition

A modern high-performing outcome-driven organization which uses its expertise to provide high value to Canadians.

The Canadian Transportation Agency (CTA) is an independent, quasi-judicial tribunal and regulator that has, with respect to all matters necessary for the exercise of its jurisdiction, all the powers of a superior court.

We oversee the very large and complex Canadian transportation system, which is essential to the economic and social well-being of Canadians.

Our decision-makers are regular Members appointed by the Governor-in-Council (GIC) and temporary Members appointed by the Minister of Transport from a GIC-approved roster. Members'​ key functions include making adjudicative rulings, regulations, and regulatory determinations, as well as designating CTA staff to exercise the role of enforcement officers.

What we do: our three mandates

•We help ensure that the national transportation system runs efficiently and smoothly in the interests of all Canadians: those who work and invest in it; the producers, shippers, travellers and businesses who rely on it; and the communities where it operates.

•We protect the human right of persons with disabilities to an accessible transportation network.

•We provide consumer protection for air passengers.




transport, accessibility, and dispute resolution services