Value proposition

We believe in taking responsibility, and that we all have a part to play in creating the world we want.

That’s why we’re empowering our 14 million personal, small business and SME customers in England and Wales, making it easier to control their money when and how they want to. From our branch network to our 24 hour contact centres, and from customer AI to our multi award winning app, we’re making banking simple and secure. And we’re making the most of our data, using what we know to be proactive and help our customers through the moments that shape their lives.

We’re supporting the UK economy by lending more to British businesses than any other bank. And through our Entrepreneur Accelerator hubs around the country, we’re standing behind the drivers of tomorrow’s growth.

Our culture is defined by opportunity and inclusion. We want all our people to be able to be their full selves at work, and to take control of their career destiny. So we’re providing great training, making it easy to learn, develop and progress, whatever your background.

If you’re engaged, proactive, and customer led, there’s a place for you with us.