Large company Value proposition
[Automatic translation follows] Service desk & Innovation at the service of digital transformation
HELPLINE plays a role in the success of its clients by facilitating the use of digital technology among all of the company's employees, who can thus exploit the full potential of the information system, better use their IT tools and concentrate fully on their core business.
Our services include: user assistance and support, application support, business functional assistance, infrastructure management, logistics and life cycle management of and solutions around the augmented digital workplace.
In a logic of lasting partnership with its customers, HELPLINE industrializes its production using proven processes and useful (or relevant) innovations, while maintaining the quality of human relations at the heart of its systems.
Present in Europe with 16 locations, HELPLINE has more than 3,600 employees serving more than 200 customers. It has a turnover of €231 million in 2023
Service desk, ITIL, outsourcing, workstation, Microsoft, Business desk, Test, training, IT Service Management, Digital transformation, Knowledge management, Chatbot, Omnichannel, IT desk, and smartbotOriginal language
Service desk & Innovation au service de la transformation digitale
HELPLINE est acteur de la réussite de ses clients en facilitant l’usage du numérique auprès de l’ensemble des collaborateurs de l’entreprise, qui peuvent ainsi exploiter tout le potentiel du système d’information, mieux s’approprier leurs outils informatiques et se concentrer pleinement sur leur cœur de métier.
Nos services comprennent : l’assistance et le support aux utilisateurs, le support applicatif, l’assistance fonctionnelle métier, la gestion des infrastructures, la logistique et la gestion du cycle de vie des et des solutions autour du digital workplace augmenté.
Dans une logique de partenariat durable avec ses clients, HELPLINE industrialise sa production à l’aide de processus éprouvés et d’innovations utiles (ou pertinentes), tout en maintenant la qualité de la relation humaine au cœur de ses dispositifs.
Présent en Europe avec 16 implantations, HELPLINE compte plus de 3600 collaborateurs au service de plus de 200 clients. Elle affiche un CA de 231 M€ en 2023
Service desk, ITIL, infogerance, workstation, Microsoft, Business desk, Test, formation, IT Service Management, Transformation digitale, Knowledge management, Chatbot, Omnicanal, Guichet IT, and smartbot
Helpline : Référence de l'expérience utilisateur en entreprise
Répondez aux exigences de vos clients avec une expérience unique et personnalisée tout en améliorant la productivité de vos équipes pour des conversions de qualité.
https://www.helpline.fr:443/
| Corporate | Type | Tweets | Articles | |
|---|---|---|---|---|
 Agefiph NGO, Think Tank, Civic and Social Organizations | Agefiph NGO, Think Tank, Civic and Social Organizations | Other 27 Mar 2024 | | |
 ADP Human ressources, Human Resources Services | ADP Human ressources, Human Resources Services | Other 20 Jul 2015 | | |
 Cigref IT Services and IT Consulting | Cigref IT Services and IT Consulting | Other 17 Oct 2023 | | |
 Gartner Consulting, Information Services | Gartner Consulting, Information Services | Other 29 Apr 2024 | | |
 France Travail Human ressources, Government Administration | France Travail Human ressources, Government Administration | Other 1 Feb 2020 7 Feb 2023 | | |
 Microsoft IT services, Software Development | Microsoft IT services, Software Development | Other 9 Mar 2023 | | |