Knowesia
Created in 2007
Created in 1988
- BETA
Up & running (A)
Existing signals show a regular activity Social networks
1,843 806 203 9,495Activities
Technologies
Entity types
Location
France
France
Employees
Scale: 201-500, 51-200
Estimated: 378
Engaged corporates
16
7 18Added in Motherbase
4 years, 2 months ago
IT Services Value proposition
At Knowesia, we develop Business Orchestration Software helping organizations achieve unprecedented automation, agility and control of agent operational decision-making tasks. The software helps Business Experts to create Multimedia Visual Process and Rules and deliver Interactive Guidance to users through a web browser or a self service portal. Knowesia improves the delivery of online sales, support and customer services, audit and guaranty regulatory or process compliance. It can be deployed in the cloud, on a laptop or mobile device from a single user to the largest global enterprise.
Our unique technology is business user focused enabling the entire process (e.g. in a call center from the dialer to the call wrap) to be visually created and deployed without the need for IT. Business Orchestration Software also enables integration to one or many systems often becoming the “portal” or “front-end” for a user simplify and automating their usage of CRM, ERP or existing databases
SI Performances, e-Support, Call center performance, Decision tree software, and selfcareOriginal language
At Knowesia, we develop Business Orchestration Software helping organizations achieve unprecedented automation, agility and control of agent operational decision-making tasks. The software helps Business Experts to create Multimedia Visual Process and Rules and deliver Interactive Guidance to users through a web browser or a self service portal. Knowesia improves the delivery of online sales, support and customer services, audit and guaranty regulatory or process compliance. It can be deployed in the cloud, on a laptop or mobile device from a single user to the largest global enterprise.
Our unique technology is business user focused enabling the entire process (e.g. in a call center from the dialer to the call wrap) to be visually created and deployed without the need for IT. Business Orchestration Software also enables integration to one or many systems often becoming the “portal” or “front-end” for a user simplify and automating their usage of CRM, ERP or existing databases
| Corporate | Type | Tweets | Articles | |
|---|---|---|---|---|
 CNRS Research, Research Services | CNRS Research, Research Services | Other 3 Jul 2023 | | |
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 Microsoft IT services, Software Development | Microsoft IT services, Software Development | Other 16 Oct 2021 | | |
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 Institut Analgesia Research, Think Tanks | Institut Analgesia Research, Think Tanks | Other 23 Jun 2015 | | |
 Bpifrance Bank, Banking | Bpifrance Bank, Banking | Not capitalistic Not partnership Event 9 Nov 2020 | | |
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