Value proposition

Inspiring the world to love great coffee


In 1971 two brothers, Bruno and Sergio, moved to London. Coming from Italy, they were disappointed with the coffee they tasted. ‘Why are you settling for mediocre?’ they asked. And the Costa dream was born. From tiny beans, great big Mochas grow, and for 13 consecutive years, we were voted the UK’s favourite coffee shop. Since being bought by The Coca Cola Company in 2019 our global growth mission commenced. We now have over 3,800 stores across 32 countries and over 8,300 Costa Express self-service units. We’re on an exceptional adventure...

We believe in great coffee for everyone......and we mean everyone! At the heart of what we do are our values; we believe in Warmth, Passion, Courage and Trust. Maybe it’s because we love coffee, but we really value a feeling of warmth in our teams and in our communities and pride ourselves in empowering our people to feel supported to make their own decisions. And we love a can-do attitude, boldness and the courage to create positive change. Some companies spout this kind of froth but don’t back it up in their actions, but at Costa Coffee we’re genuine. We have a collaborative and inclusive workforce, who continually unlock new growth and innovation.

We are proud to be a total coffee company, enabled to deliver more cups of great coffee, to more people more often. Our Retail stores deliver Barista hand crafted coffee to perfection while our Costa Express innovation has revolutionised the coffee on the go market. And if that wasn't enough, our Ready to Drink range as well as At Home solutions, and our Proud to Serve partnerships, allow our adventure to become more diverse and move faster.