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Location
530 Lawrence Expy #905, Sunnyvale, CA 94085, USA
Sunnyvale
United States of America
Employees
Scale: 201-500
Estimated: 132
Engaged corporates
4Added in Motherbase
4 years, 10 months agoWelcome to the digital era of workforce engagement management!
Playvox by NICE's powerfully simple workforce engagement management (WEM) solutions transform customer care. We deeply understand that exceptional employee engagement produces extraordinary customer experiences, and we love creating tools that help our customers unlock the full potential in every employee and every interaction. Playvox by NICE powers the world's fastest-growing brands. Our agent-empowering suite of workforce management, quality assurance, performance, learning, customer AI, and gamification lives seamlessly in the modern support operations ecosystem with tools like Amazon Connect, Salesforce, Slack, ServiceNow, and Zendesk.
Quality Assurance, Call Center, Coaching, Contact Centers, Call Center Quality Monitoring, Voice of the Customer, Customer Experience Management, Agent Performance Management, and Workforce Management
Playvox equips contact centers a with cloud-native, digital-first customer service solutions for Quality Management, Workforce Management, and beyond!
Corporate | Type | Tweets | Articles | |
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Amazon Web Services (AWS) IT services, IT Services and IT Consulting | Amazon Web Services (AWS) IT services, IT Services and IT Consulting | Other 18 Jul 2024 | | |
Meta Software Development | Meta Software Development | Other 10 Feb 2023 | | |
Salesforce IT services, Internet | Salesforce IT services, Internet | Not capitalistic Partnership Event 13 Apr 2023 | | |
McKinsey & Company Consulting, Business Consulting and Services | McKinsey & Company Consulting, Business Consulting and Services | Other 21 Oct 2022 | |