Value proposition

Work Better. From Wherever.

Intermedia is the cloud communications company that helps over 140,000 businesses connect better, from wherever, though our AI-powered platform that includes voice, video conferencing, chat, SMS, contact center, business email and productivity, file sharing and backup, security, archiving, and more. We strive to eliminate the need for multiple communications service providers with a seamlessly integrated portfolio of intelligent communications and collaboration solutions, including our flagship product, Intermedia Unite®, all delivered through one highly reliable and secure platform. With month-to-month contract options, one monthly bill, one intuitive point of administrative control, and certified by J.D. Power for excellence in technical support seven times, Intermedia is committed to providing enterprise-grade products to businesses of all sizes through a simple, Worry-Free Experience.

As a partner-first company, Intermedia goes to work for over 7,500 channel partners by providing a comprehensive set of programs, resources, and support to help them grow their revenue and maximize their success. Programs include our Customer Ownership Reseller (CORETM) model – which enables partners to resell, package, and manage Intermedia's solutions as if they were their own, while benefiting from highly attractive economic terms and maintaining ownership of their customer relationships – as well as agent models.

Intermedia is also proud to be the exclusive cloud communications platform provider for NEC, a leader in global market share for unified communications with an estimated 80+ million business phone users worldwide.

Recent Awards:
• J.D. Power Certified Assisted Technical Support Program – 2023, 2021, 2020, 2019, 2018, 2017, 2016
• PCMag Editor’s Choice – Intermedia Unite
• US News & World Report - Best Business Phone System - Intermedia Unite
• CRN - 5-Star Partner Program - 2024, 2023, 2022
• CRN’s Cloud Computing Product of 2024, 2023, 2022, 2021 – Intermedia Unite

Hosted Microsoft Exchange, Hosted PBX, File sharing, Onboarding, Migration, Support, Cloud Services, Security services, Collaboration, UCaaS, Archiving, File backup, Unified Communications, Contact Center, CCaaS, Video Conferencing, MSP, Channel, Reseller, white label, private label, and var