Transforming customer experiences.
A global leader in optimizing the customer experience lifecycle, digital transformation, and business process management, HGS is helping its clients become more competitive every day. HGS combines automation, analytics, and artificial intelligence with deep domain expertise focusing on digital customer experiences, back-office processing, contact centers, and HRO solutions. Part of the multi-billion-dollar conglomerate Hinduja Group, HGS takes a “globally local” approach with over 21,600 employees across 38 delivery centers in 6 countries.
Business Process Management, Technology, CX, Marketing, Automation, Cloud, Analytics, Work at Home, Work Cloud, Digital Experience, and Social Media
HGS is global digital customer experience (CX) leader dedicated to delivering winning customer interactions.
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