Value proposition

A modern call center software with built-in conversational intelligence. For outstanding customer-facing teams.

Cordless is a modern cloud-based call centre for customer support teams, with built-in conversational intelligence.

Cordless provides an all-in-one solution for customer support teams to talk to customers over the phone and gather deep insights from the conversations.

With automatic transcription out of the box, sentiment analysis, auto-tagging of conversations, and deep integrations with CRM systems. Cordless allows customer support managers to do better QA, identify opportunities for training, spot trends in customer queries and communicate with the broader team.

call centre software, customer support software, conversation intelligence, AI, artificial intelligence, B2B, and CCaaS