Académie du Service
Created in 2004
- BETA
Up & running (A)
Existing signals show a regular activity Social networks
3,003 711 153 5,949Activities
Entity types
Location
87 Bd Haussmann, 75008 Paris, France
Paris
France
Employees
Scale: 11-50
Estimated: 32
SIREN
502145667Engaged corporates
46
7 40Added in Motherbase
6 years ago
consulting Value proposition
[Automatic translation follows] The Service Academy imagines, designs and deploys remarkable Customer Experiences every day.
The Service Academy is the leader in France in consulting for companies to develop a service culture and improve customer relations.
Having brought together Accor's expertise in management, service marketing and behavioral teaching since its creation in 2004, the consulting firm is independent of the hotel group, following its acquisition by the management team in September 2011.
Its offering to companies and public services is based on three pillars: consulting in service strategy, training in management and customer relations behaviors and the management of operational projects aimed at strengthening the service culture and the quality of customer relations.
The firm has more than 200 prestigious references in France and internationally.
Customer Experience, Customer Relations, Symmetry of Attentions, Consulting, Transformation, Change Management, and TrainingOriginal language
L’Académie du Service imagine, conçoit et déploie chaque jour des Expériences Client remarquables.
L'Académie du Service est le leader en France du conseil aux entreprises pour le développement de la culture du service et l'amélioration de la relation client.
Porteur du savoir-faire Accor en management, marketing des services et pédagogies comportementales depuis sa création en 2004, le cabinet conseil est indépendant du groupe hôtelier, après son rachat par l'équipe dirigeante en septembre 2011.
Son offre aux entreprises et services publics repose sur trois piliers : le conseil en stratégie de service, la formation aux comportements de management comme de relation client et la conduite de projets opérationnels visant à renforcer la culture de service et la qualité de la relation client.
Le cabinet compte plus de 200 références prestigieuses en France et à l'international.
Expérience Client, Relation Client, Symétrie des Attentions, Conseil, Transformation, Conduite du Changement, and Formation
Académie du Service - Improve your customer experience
Académie du Service is a consulting and training firm in customer culture, customer relations and customer experience.
https://www.academieduservice.com/en/
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