Social networks
1,120 308 569 7,767 2,243 808 18,444 307 161,769Entity types
Location
175 Broadhollow Rd #100, Melville, NY 11747, USA
Melville
United States of America
Employees
Scale: 5001-10000
Estimated: 4,094
Engaged corporates
33Added in Motherbase
1 year, 9 months agoThe CX Automation Company
Verint® helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction.
Our solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity GapTM helps them build lasting relationships with customers and drive real business results.
The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. We help our customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners.
With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results.
Global Presence
• Headquartered in Melville, N.Y., with 40+ offices worldwide
• Powered by 4,500 dedicated professionals and a global partner network
Closing the Engagement Capacity Gap
Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap.
Verint solutions are uniquely geared toward closing this gap.
More than 10,000 organizations in over 175 countries—including more than 85 percent of the Fortune 100 — rely on Verint.
To learn more, visit: www.verint.com
Customer Engagement Optimization, Customer Analytics, Engagement Management, Workforce Optimization, Contact Center, Branch and Back-office Operations, Video & Situation Intelligence, Artificial Intelligence, Chatbots, Automation, Compliance, Call Center, Workforce Engagement, Voice Of The Customer, Fraud, Intelligent Self-Service, Boundless Customer Engagement, Engagement Capacity Cap, and Customer Capacity Gap
Verint is a leader in CX automation. The world’s most iconic brands rely on our open CCaaS platform and team of AI-powered bots to create tangible AI business outcomes, now.
Corporate | Type | Tweets | Articles | |
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Sama IT services, IT Services and IT Consulting | Sama IT services, IT Services and IT Consulting | Other 16 Jul 2024 | | |
National Retail Federation Retail | National Retail Federation Retail | Other 9 Jan 2023 | | |
Gartner Consulting, Information Services | Gartner Consulting, Information Services | Other 8 Feb 2018 | | |
Intel Corporation IT services, Semiconductors, Semiconductor Manufacturing | Intel Corporation IT services, Semiconductors, Semiconductor Manufacturing | Other 23 May 2013 | | |
Telefónica Startup accelerator & VC, Telecommunications | Telefónica Startup accelerator & VC, Telecommunications | Other 10 Feb 2023 | | |
Airbnb Real Estate, Software Development | Airbnb Real Estate, Software Development | Other 19 Aug 2021 | | |
United Airlines Transport, Airlines and Aviation | United Airlines Transport, Airlines and Aviation | Other 5 Apr 2019 | | |
Mastercard Finance, IT Services and IT Consulting | Mastercard Finance, IT Services and IT Consulting | Other 9 Dec 2021 | | |
Amazon IT services, Consumer Electronics, Software Development | Amazon IT services, Consumer Electronics, Software Development | Other 27 Aug 2019 | | |
DataFox IT services, IT Services and IT Consulting | DataFox IT services, IT Services and IT Consulting | Other 10 Sep 2021 | |