Value proposition

We support CX professionals to share, learn, inspire, and grow throughout their entire career.

The Customer Experience Professionals Association is the premier global non-profit organization dedicated to the customer experience profession. We increase the impact and visibility of customer experience professionals, facilitate effective member-to-member sharing, and establish respected standards. CXPA created the Certified Customer Experience Professional (CCXP) credential and certification.

Collaborative environment for establishing industry standards and best practices, Networking opportunities with industry leaders, Business, customer experience, Certified Customer Experience Professional, CX certification, CX Book of Knowledge, CX jobs, and whtiscx.com