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France
France
Employees
Scale: 201-500, 51-200
Estimated: 381
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29Added in Motherbase
4 years, 8 months agoAt Knowesia, we develop Business Orchestration Software helping organizations achieve unprecedented automation, agility and control of agent operational decision-making tasks. The software helps Business Experts to create Multimedia Visual Process and Rules and deliver Interactive Guidance to users through a web browser or a self service portal. Knowesia improves the delivery of online sales, support and customer services, audit and guaranty regulatory or process compliance. It can be deployed in the cloud, on a laptop or mobile device from a single user to the largest global enterprise.
Our unique technology is business user focused enabling the entire process (e.g. in a call center from the dialer to the call wrap) to be visually created and deployed without the need for IT. Business Orchestration Software also enables integration to one or many systems often becoming the “portal” or “front-end” for a user simplify and automating their usage of CRM, ERP or existing databases
SI Performances, e-Support, Call center performance, Decision tree software, and selfcare
At Knowesia, we develop Business Orchestration Software helping organizations achieve unprecedented automation, agility and control of agent operational decision-making tasks. The software helps Business Experts to create Multimedia Visual Process and Rules and deliver Interactive Guidance to users through a web browser or a self service portal. Knowesia improves the delivery of online sales, support and customer services, audit and guaranty regulatory or process compliance. It can be deployed in the cloud, on a laptop or mobile device from a single user to the largest global enterprise.
Our unique technology is business user focused enabling the entire process (e.g. in a call center from the dialer to the call wrap) to be visually created and deployed without the need for IT. Business Orchestration Software also enables integration to one or many systems often becoming the “portal” or “front-end” for a user simplify and automating their usage of CRM, ERP or existing databases
Corporate | Type | Tweets | Articles | |
---|---|---|---|---|
SPIE ICS | Other 31 Aug 2024 | | ||
CNRS Research, Research Services | CNRS Research, Research Services | Other 3 Jul 2023 | | |
ADP Human ressources, Human Resources Services | ADP Human ressources, Human Resources Services | Other 3 Jul 2015 | | |
Darty Consumer Electronics, Retail | Darty Consumer Electronics, Retail | Other 29 May 2018 | | |
Décideurs Magazine Media, Newspaper Publishing | Décideurs Magazine Media, Newspaper Publishing | Other 7 Dec 2018 | | |
Berger-Levrault IT services, IT Services and IT Consulting | Berger-Levrault IT services, IT Services and IT Consulting | Other 1 Oct 2019 | | |
Cegid IT services, Software Development | Cegid IT services, Software Development | Other 26 May 2020 | | |
Esri GIS, Software Development | Esri GIS, Software Development | Other 20 Oct 2020 | | |
Microsoft IT services, Software Development | Microsoft IT services, Software Development | Other 16 Oct 2021 | | |
Capgemini Consulting, IT Services and IT Consulting | Capgemini Consulting, IT Services and IT Consulting | Other 15 Oct 2018 | |