Entity
  • Knowesia

    Created in 2007
    Created in 1988
  • BETA

    Up & running (A)
    Existing signals show a regular activity
  • Social networks

    781 1,302 1,843 806 202 10,291
  • Activities

  • Technologies

  • Entity types

  • Location

    France

    France

  • Employees

    Scale: 201-500, 51-200

    Estimated: 381

  • Engaged corporates

    29
    10 34
  • Added in Motherbase

    4 years, 8 months ago
Description
  • Value proposition

    At Knowesia, we develop Business Orchestration Software helping organizations achieve unprecedented automation, agility and control of agent operational decision-making tasks. The software helps Business Experts to create Multimedia Visual Process and Rules and deliver Interactive Guidance to users through a web browser or a self service portal. Knowesia improves the delivery of online sales, support and customer services, audit and guaranty regulatory or process compliance. It can be deployed in the cloud, on a laptop or mobile device from a single user to the largest global enterprise.
    Our unique technology is business user focused enabling the entire process (e.g. in a call center from the dialer to the call wrap) to be visually created and deployed without the need for IT. Business Orchestration Software also enables integration to one or many systems often becoming the “portal” or “front-end” for a user simplify and automating their usage of CRM, ERP or existing databases

    SI Performances, e-Support, Call center performance, Decision tree software, and selfcare

  • Original language

    At Knowesia, we develop Business Orchestration Software helping organizations achieve unprecedented automation, agility and control of agent operational decision-making tasks. The software helps Business Experts to create Multimedia Visual Process and Rules and deliver Interactive Guidance to users through a web browser or a self service portal. Knowesia improves the delivery of online sales, support and customer services, audit and guaranty regulatory or process compliance. It can be deployed in the cloud, on a laptop or mobile device from a single user to the largest global enterprise.
    Our unique technology is business user focused enabling the entire process (e.g. in a call center from the dialer to the call wrap) to be visually created and deployed without the need for IT. Business Orchestration Software also enables integration to one or many systems often becoming the “portal” or “front-end” for a user simplify and automating their usage of CRM, ERP or existing databases

Corporate interactions BETA
Corporate TypeTweets Articles
SPIE ICS SPIE ICS
Other

31 Aug 2024


CNRS
CNRS
Research, Research Services
CNRS
Research, Research Services
Other

3 Jul 2023


ADP
ADP
Human ressources, Human Resources Services
ADP
Human ressources, Human Resources Services
Other

3 Jul 2015


Darty
Darty
Consumer Electronics, Retail
Darty
Consumer Electronics, Retail
Other

29 May 2018


Décideurs Magazine
Décideurs Magazine
Media, Newspaper Publishing
Décideurs Magazine
Media, Newspaper Publishing
Other

7 Dec 2018


Berger-Levrault
Berger-Levrault
IT services, IT Services and IT Consulting
Berger-Levrault
IT services, IT Services and IT Consulting
Other

1 Oct 2019


Cegid
Cegid
IT services, Software Development
Cegid
IT services, Software Development
Other

26 May 2020


Esri
Esri
GIS, Software Development
Esri
GIS, Software Development
Other

20 Oct 2020


Microsoft
Microsoft
IT services, Software Development
Microsoft
IT services, Software Development
Other

16 Oct 2021


Capgemini
Capgemini
Consulting, IT Services and IT Consulting
Capgemini
Consulting, IT Services and IT Consulting
Other

15 Oct 2018


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