Media Value proposition
[Automatic translation follows] The 1st independent magazine dedicated to customer experience, contact centers and BPO.
To not miss any news on customer service, contact centers and "customer experience management", to understand the technical and managerial developments that concern the teleservices sector...
Bi-monthly, En-Contact is the professional magazine for decision-makers in customer relations and customer experience: exclusive surveys or interviews, benchmarks, reports: with more than 8,000 subscribers, distribution at the main trade fairs and events in the sector, a take-up rate of 3.4 readers / copy, more than 25,000 readers in the French-speaking world. A circulation of 8,000 to 10,000 copies depending on the issue.
Customer service, Customer experience, Contact centers, and Seamless ExperienceOriginal language
Le 1er magazine indépendant consacré à l'expérience client, aux centres de contacts et au BPO.
Pour ne rien manquer de l’actualité du service client, des centres de contacts et du » customer experience management « , pour comprendre les évolutions techniques, managériales qui concernent le secteur des téléservices...
Bi-mensuel, En-Contact est le magazine professionnel des décideurs de la relation client et expérience client : enquêtes exclusives ou interviews, benchmarks, reportages : avec plus de 8 000 abonnés, une diffusion sur les principaux salons et événements du secteur, un taux de prise en main de 3,4 lecteurs / exemplaire, plus de 25 000 lecteurs dans le monde francophone. Une diffusion de 8 000 à 10 000 exemplaires selon les numéros.
Service client, Expérience client, Centres de contacts, and Seamless Experience
En-Contact - Le journal professionnel du service client - En-Contact
En-Contact est un magazine sur la relation client multi-canal - les centres de contacts - les CRM - l'expérience client.
https://en-contact.com/
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|---|---|---|---|---|
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