Konverso
Entity
Description
  • Value proposition

    Konverso is a leader in Conversational AI platforms to automate Contact Center and Service Desk around the world

    Konverso is not your average AI company. We are a trailblazer, pushing the boundaries of what is possible with generative AI. Our mission is clear: Help our customers take advantage of generative AI to transform augment their business.

    AI technology is evolving at the speed of light, and Konverso brings the power of Generative AI to its platform, enabling teams to unlock their full potential. Konverso's platform empowers organizations to embrace conversational AI and automation, seamlessly integrating Generative AI models with enterprise applications, data, and knowledge. Organizations of all sizes and across industries leverage our products to streamline internal processes and enhance customer relationship management.

    Our generative AI is utilized by our customers across geographies for various use cases, including knowledge creation, live chat call summarization, agent assist, intelligent chatbots, and intelligent triage.

    Analysts such as the Everest group have benchmarked and ranked our chatbot for IT Operations among the best conversational AI platforms.

    Driven by a team of experienced data scientists and software engineers, Konverso is at the forefront of conversational AI innovation. Privacy, security, and ethics are paramount concerns for enterprises. Therefore, we have meticulously selected Generative AI models that adhere to stringent compliance, privacy, and security standards. We have also invested in security (SOC2, PenTest, Cyber Security Essentials) to ensure the utmost protection of sensitive data and maintain a secure environment for our clients.

    Our platform's core is Machine Learning, RPA, Natural Language Processing, and Search. Our platform runs with ServiceNow, Atlassian, Microsoft, Slack, Google, and more.

    For more information, you can check our blog here https://bit.ly/36LOpRv

    You can book a meeting with our team here https://bit.ly/3wZcvmq


    Bot, conversational platform, Service desk, machine learning, cognitives services, IT service desk , chatbot, RPA, Search, and NLP

  • Original language

    Konverso propose une plateforme conversationnelle pour automatiser les centres de contact et les Services Desk.

    Konverso est un leader dans le domaine des plateformes d'IA conversationnelle.

    Des clients du monde entier tirent parti de notre plateforme pour automatiser le Service Desk (IT, RH,..) et les centres de contact.

    Nos clients opèrent dans toutes les zones géographiques, y compris l'Europe, l'APJ et l'Amérique du Nord. Leurs activités vont d'industrie au secteur public et aux services.

    Des analystes tels que le Everest Group ont comparé et classé notre plateforme parmi les meilleures plateformes d'IA conversationnelle.

    La plate-forme d'IA conversationnelle Konverso comprend trois éléments de base principaux : Intelligence prédictive Automatisation intelligente Agent virtuel intelligent. Le cœur de notre plate-forme est l'apprentissage automatique, la RPA, le traitement du langage naturel et la recherche.

    Notre plate-forme fonctionne avec ServiceNow, Atlassian, Microsoft, Slack, Google, etc.

    Pour plus d'informations, vous pouvez consulter notre blog ici https://bit.ly/36LOpRv

    Vous pouvez prendre rendez-vous avec notre équipe ici https://bit.ly/3wZcvmq

  • Konverso : A Conversational AI Platform Powered by Generative AI

    Discover the solutions of Konverso conversational platform powered by Generative AI services and IT services desks: we create virtual assistants that bring new experiences to business users.

    • https://www.konverso.ai/
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